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Careers at GunMag Warehouse

GunMag Warehouse is the leading supplier of magazines online. We set out in 2012 to have every magazine, currently in production, in-stock and ready to ship. While that goal has never changed, we constantly add new products to be the one stop shop for all shooter needs. We value quality service, fast shipping and 2nd Amendment community involvement. Located in Coppell Texas, we are always seeking enthusiastic employees to join our team. We invite you to review the open positions below and send your resume to our Human Resources department via email at [email protected] to apply.

Please, no phone calls.

Our Mission – To provide the highest level of service, the most competitive prices and the most complete selection of magazines and firearms accessories.

Our Team Vision – To conduct business in a responsible and ethical manner that properly represents and protects our customers as well as the Second Amendment to the United States Constitution – just as it protects us.

Open Positions

Members of our Warehouse Team play a pivotal role in creating our customers’ experience. Working in a warehouse environment, Team Members will spend their day picking customers’ orders and packing them for shipment; receiving and stocking products; and conducting inventory counts.

Responsibilities
  • Accurately picking items from inventory and inspecting orders
  • Efficiently and carefully packing orders for shipping to end user
  • Folding, preparing and assembling shipping materials
  • Maintaining a clean and safe workplace
  • Meeting daily goals to ensure good customer experience
  • Receiving, stocking, and inventory counts
  • Identify problems and aid in solving to ensure best possible customer experience
  • Any other activity required to meet the goals of GunMag Warehouse
Requirements
  • Full Time availability
  • Availability around all major holidays mandatory with likely overtime
  • Reliable transportation
  • Ability to stand for long periods of time and lift 30+ pounds
  • Must be eligible to work in the U.S.
  • High School Diploma
  • Be coachable, punctual, positive, efficient, and goal-oriented
Compensation
  • Starting at $14/hour
  • PTO (after probationary period)
  • Paid Holidays
  • Insurance (Health/Dental/Etc.)

Gunmag Warehouse, a leading supplier of online gun accessories is seeking qualified individuals to join our expanding Customer Service team. We are growing fast and we are looking for the right candidate that will bring value, and attention to detail to a team that is building a great company.

Customer Service Team Member:
Members of our Customer Service Team interact directly with our loyal customers to ensure the best possible shopping experience. Team Members will spend their day in an office environment communicating and problem solving via phone, email, and chat.

Responsibilities
  • Assist customers with basic questions (order status, shipping information, billing issues, etc.)
  • Help customers place orders both online and over the phone
  • Setup and process returns
  • Answering or otherwise assisting customers with technical questions
  • Dealing with claims for packages lost in shipping
  • Identify problems and aid in solving to ensure best possible customer experience
  • Any other activity required to meet the goals of GunMag Warehouse
Requirements
  • Availability around all major holidays mandatory
  • Reliable transportation
  • Must have excellent written and verbal communication skills
  • Good multitasking and critical thinking skills
  • Basic knowledge with Microsoft Office
  • Must be eligible to work in the U.S.
  • High School Diploma or GED
  • Be coachable, punctual, positive, efficient, and goal-oriented
Preferred
  • 1+ year of call center experience
  • Previous retail firearms experience
  • Familiar with ZenDesk, ShipStation and Magento platforms
Compensation
  • Starting at $15/hour
  • PTO (after probationary period)
  • Paid Holidays
  • Insurance (Health/Dental/Etc.)

GunMag Warehouse, a leading supplier of online firearm accessories, is seeking an experienced content writer with superb writing skills and extensive firearms knowledge. Working in an office environment, you’ll be responsible for working collaboratively with various team members, vendors, and others to gather information and create informational product descriptions for the express purpose of aiding our customers’ purchasing decisions. This is a full-time role focusing on writing product & category descriptions for our e-commerce store.

Responsibilities
  • Researches, develops, organizes, writes and edits relevant content that aids in the end user in purchasing decisions
  • Utilizes all available means to ensure accuracy of content
  • Addresses new content production and revisions in a timely and efficient manner
  • Maintains organized records of all materials, drafts, and previous versions
  • Follows and maintains established content guidelines
  • Reviews published content to maintain accuracy and continuity of content guidelines
  • Occasionally may aid in production of written content for email campaigns and other marketing materials.
Requirements
  • 1+ years of writing experience
  • Strong oral and written communication skills
  • Interest or experience in the firearms industry preferred
  • Proficiency in MS Office Suite
  • Demonstrates ability to quickly learn and apply new tools, processes, and standards
  • Working knowledge of document structuring, content communications, and presentation techniques
  • Strong research and problem solving skills
  • Ability to work independently and collaboratively
  • Strong time management skills and an ability to take accountability for completing projects
Compensation
  • Salary: $40,000 - $55,000/year
  • PTO (after probationary period)
  • Paid Holidays
  • Insurance (Health/Dental/Etc.)

GunMag Warehouse, a leading supplier of online firearm accessories, is seeking an E-Commerce Site Merchandiser. Working in an office environment, the E-Commerce Site Merchandiser is accountable for maintaining the site catalog by adding new & updating existing products. The primary focus of this role is to enhance the user experience, improve onsite conversion, and drive sales by ensuring the correct product details are presented to the customer such as images, videos, descriptions, specs, cross-sales, categorization, and more.

Responsibilities
  • Create new and update existing products on the E-commerce website
  • Manage and review online merchandise presentation to ensure the categorization, imagery, copy, pricing and site placement are accurate and meet brand standards
  • Coordinate with Purchasing and Marketing teams to ensure promotional readiness, inventory availability, etc.
  • Work with Content Team to monitor and conduct site audits for content accuracy
  • Work with vendors to gather relevant product content
  • Continuous product presentation improvements including short, long descriptions, key features, photography, etc
  • Analyze data daily to optimize the customer experience and make suggestions/take action to improve site experience
Requirements
  • Full Time availability
  • 1+ years of experience in online merchandising or similar e-commerce experience
  • Interest or experience in the firearms industry preferred
  • Working knowledge of Magento preferred
  • Understanding of basic HTML/CSS
  • Self-motivated with the ability to manage and prioritize multiple tasks and adapt to a changing and fast-paced environment
Compensation
  • $17 - $18/hour
  • PTO (after probationary period)
  • Paid Holidays
  • Insurance (Health/Dental/Etc.)